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Customer services
Most enquiries to Arnold fall into one of four buckets: customer-service questions about an order or a return; rights and permissions for reproducing material from one of our titles; author and contributor queries on contracts, schedules or proofs; and the occasional website problem. The page below sets out where each goes and what to include so the right person can answer the same working day.
Below the desks, you’ll find companion landing pages for a small number of Arnold titles whose datasets, errata and worked-example archives are still cited in current university coursework, along with a regional ordering note for Australia and New Zealand and a short index of related imprints and outreach programmes.
Harvey Goldstein
Multilevel Statistical Models
Datasets, errata, and MLwiN / lme4 example scripts.
John C. Nash
Compact Numerical Methods for Computers
Fortran, Pascal, BASIC, and R implementations of each algorithm.
Hubert Chanson
The Hydraulics of Open Channel Flow
Tutorial exercises, solution sets, and hydraulic-structure photo archive.
Imprint heritage
Chapman & Hall medical titles
Reference works from the Chapman & Hall medical list, carried under the Arnold imprint.
Trade titles
Musa Publishing
Contemporary self-improvement, wellness, and applied-health titles outside Arnold's academic remit.
Education outreach
Luma Lab
Hands-on tech-education programming and the In3 Inclusive Innovation Incubator in Washington, DC.
Orders, invoices, and delivery enquiries are handled by our customer services desk. Returns of damaged or incorrectly supplied books should be notified within 30 days of receipt; please include your original invoice or order number.
Requests for permission to reproduce figures, tables, or excerpts from Arnold titles — and enquiries about translation, serial, or film rights — should be sent to the rights desk. Quote the book title, author, edition, page or figure reference, and intended use.
Authors under contract and contributors to edited volumes can reach their editor via the feedback address. Please reference your book title, editor name if known, and the nature of the query (schedule, proofs, illustrations, payment, contract).
Technical problems with this website — broken links, display issues on your browser, missing pages — can be reported to the feedback address with the page URL and a note of the browser and operating system you are using.
All enquiries
Arnold Publishers, London, United Kingdom
Email: feedback@arnoldpublishers.com
Indicate in your subject line whether your enquiry concerns customer services, rights & permissions, authors, or website.